Contact Support
We're here to help you get the most out of Logic AI. Choose the support option that works best for you.
Support Options
Help Center
Our comprehensive knowledge base contains answers to common questions, tutorials, and troubleshooting guides.
Community Forum
Connect with other Logic AI users to share ideas, ask questions, and learn from the community.
Email Support
For direct assistance, email our support team. We strive to respond to all inquiries within 24 hours.
Email: support@logicai.com
Live Chat
Pro and Enterprise users have access to live chat support during business hours.
Priority Support
Enterprise customers receive priority support with:
- Dedicated account manager
- Phone support
- Expedited response times
- Custom training sessions
Before Contacting Support
To help us resolve your issue more quickly, please:
- Check the FAQ for answers to common questions
- Search the community forum for similar issues
- Be prepared to provide:
- Your account email
- Description of the issue
- Screenshots or videos (if applicable)
- Steps to reproduce the problem
Feature Requests
Have an idea for improving Logic AI? We love hearing from our users!
Office Hours
Our support team is available:
- Monday - Friday: 9:00 AM - 8:00 PM ET
- Saturday: 10:00 AM - 4:00 PM ET
- Sunday: Closed
Emergency support for Enterprise customers is available 24/7.